Mark Canales, MD, FACC, FSCAI

Board-Certified Cardiovascular Diseases
Interventional Cardiology

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
500 Ratings
65 Comments

Medical Education/Training

  • Fellowship: Cardiology, The University of Oklahoma Health Science Center
  • Internship & Residency: Internal Medicine, Medical Center Hospital, Audie Murphy VA Hospital, San Antonio, TX
  • Medical Degree: The University of Texas Health Science Center at San Antonio, TX
  • B.S. Degree: Texas A&M University, College Station, TX
  • Board Certified Interventional Cardiology
  • Board Certified Cardiovascular Diseases
  • Board Certified Internal Medicine
  • Memberships: Fellow, American College of Cardiology, American Medical Association, Bexar County Medical Society and Texas Medical Association

Special Interests

  • Heart failure
  • Heart attack
  • Angina
  • Arrhythmias (heart rhythm disorders)
  • Hypertension (high blood pressure)
  • Heart valve disorders
  • Congenital heart disease
  • Aortic disease
  • Peripheral artery disease
  • Coronary artery disease

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.8
Friendliness/courtesy of CP
4.8
Provider explained things clearly
4.8
CP spoke using clear language
4.7
Provider included you in decisions
4.8
Patients' confidence in CP
4.7
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jul 11, 2021
Laurie has been with Dr Canales for MANY years and is very professional, compassionate and thorough.
Jul 11, 2021
I have been with Dr Canales, MD for 28+ years. I have recommended him to 2 people who are currently his patients.
Jul 11, 2021
Except for the issue previously mentioned about the reception staff, I am pleased with all staff
Jul 11, 2021
The reception staff asks questions about CoVid out loud where people in the waiting room could hear. ? HIPAA concern?
Jul 10, 2021
No problems
Jul 10, 2021
Good
Jul 10, 2021
I love Dr Canales. He is an excellent physician
Jul 10, 2021
Excellent
Jul 10, 2021
I would highly recommend this place
Jul 10, 2021
All good
Jul 9, 2021
Excellent ! I will never change my Cardiologist.
Jul 9, 2021
Always good
Jul 9, 2021
I just recommend my sister to Dr. Canales n she has an appointment already
Jul 9, 2021
Staff had their ID. But I wouldn't know how many x they wash their hands. That's personal
Jul 9, 2021
EXCELLENT n YES will recommend
Jul 9, 2021
I have never had a bad experience. Excellent staff!
Jul 9, 2021
Good staff, great doc.
Jul 5, 2021
Satisfied
Jul 5, 2021
Satisfied
Jul 5, 2021
Satisfied
Jul 5, 2021
Satisfied
Jul 4, 2021
Very very good
Jul 3, 2021
The doctor, nurse and staff were very professional; they are truly concerned about my health.
Jul 3, 2021
The nurse, Laurie, triaged me in a professional manner.
Jul 3, 2021
Dr. Canales cares about my health, and I can confide in him to continue to take care of me.
Jul 3, 2021
The professional staff member, Mandy,maintains accurate medical information concerning my condition. Also, she promotes electronic technology that facilitates the registration process.
Jul 3, 2021
I can rely on the staff to update and maintain accurate data concerning my condition, insurance, and appointments.
Jul 2, 2021
Treated very nice by everyone. Had a very good experience. The dr was very thorough and explained everything to me
Jul 2, 2021
Good experience
Jul 2, 2021
Dr Canales is an excellent Dr and I would highly recommend him
Jul 2, 2021
Good experience
Jun 25, 2021
Was actually called in a little before my appt. time. Dr. was in room shortly after that.
Jun 25, 2021
I had filled out the paperwork on line but she was familiar w/it and listened to what I had to say plus verified all my medication
Jun 25, 2021
First time I had seen Dr. Canales. He was interested in my responses to his questions and explained the tests he was ordering and how they would help him determine any course of treatment. I am to see him again in a few weeks after all tests are completed
Jun 25, 2021
I was impressed by the friendliness and professionalism of the entire staff. Everyone seemed to care about how your were treated.
Jun 18, 2021
The staff greets you by name and are always friendly and helpful.
Jun 18, 2021
Lorie is absolutely wonderful. She is on top of everything and takes the initiative to act when necessary.
Jun 18, 2021
I've been seeing Dr Canales for years and have the upmost respect for his abilities.
Jun 15, 2021
Receptionist overcharge me on my co-payment my insurance card states 25.00 but she charged me 30.00 did not bother to look at my card only scanned it.
Jun 15, 2021
Again assistant needs to communicate with physician
Jun 15, 2021
MA did not informed Dr. Canales that she gave me Eliquis samples so he called my pharmacy and ordered 30 day supply. Also confused about mail monitor no one even explain that to me
Jun 14, 2021
friendly and professional
Jun 14, 2021
understood me
Jun 14, 2021
computer problems
Jun 14, 2021
This was the 3rd reschedule that they were going to reschedule again and I told them I needed to see Doctor before I went out of town next month. So, they scheduled me at 2:30 on 6/7/21 and I finally got out of his office at 4:30. Dr Canales is a great doctor, but getting an appt with him is a bit hard.
Jun 14, 2021
Didn't do an EKG before the doctor got there so had to wait to have that done and gave me a copy.
Jun 14, 2021
It is just a lengthy process, I guess. My other doctors don't take this long.
Jun 14, 2021
2:30 -4:30, 2 hours for a doctors appt., Wow. In my business if I had them wait that long they would leave.
Jun 10, 2021
I love this guy!
Jun 9, 2021
my only bad experience is that after the pandemic n when the office started calling patients back I was rescheduled 4 times after March.
Jun 9, 2021
nurse/assistant we're very courteous.
Jun 9, 2021
I don't mind been rescheduled but not so many times. thank you.
Jun 9, 2021
Both the Doctor n staff where very welcoming n competent.
Jun 7, 2021
assistant was courteous and attentive
Jun 7, 2021
dr. canales showed interest and listened to my concerns. made me feel at ease and can trust him.
Jun 4, 2021
Dr Canales is the best!
Jun 4, 2021
recommend it all the time.
Jun 3, 2021
Front office personnel were extremely courteous and efficient
Jun 3, 2021
The nurse that was in the room with me was friendly and very informative. She took her time and was not rushed in her interview.
Jun 3, 2021
Able to provide confidence and ability to calm my apprehension.
Jun 3, 2021
no problems
Jun 3, 2021
Dr Canales and his staff always treat me like a person that matters not just another patient.
Jun 3, 2021
all the staff is friendly and Lori is great
Jun 2, 2021
always have good experience
Jun 2, 2021
this care provider is excellent and relates to this patient